Returns & Exchanges

RETURN  & EXCHANGES

ZIBÁ RESERVES THE RIGHT TO UPDATE THIS RETURN POLICY WITHOUT NOTICE 

We are happy to provide refunds of eligible clothing and swimwear  for store credit in the amount of the original sale price. 

ELIGIBILE RETURN ITEM(S)

IN ORDER TO BE ELIGIBLE FOR RETURN FOR STORE CREDIT OR EXCHANGE, ALL RETURNED ITEM(S) MUST BE UNWORN, UNWASHED, AND HAVE ORIGINAL TAGS ATTACHED.

PLEASE NOTE THAT ANY ITEM(S) THAT HAS BEEN WORN AND STAINED (SUCH AS BY MAKEUP, DEODORANT, ETC.) OR OTHERWISE DAMAGED AFTER DELIVERY WILL NOT BE ACCEPTED FOR A RETURN FOR STORE CREDIT OR OTHERWISE AND WILL BE SUBJECT TO A RE-SHIPPING FEE IF APPLICABLE.

IN THE EVENT THAT ITEM(S) DELIVERED FROM AN ONLINE ORDER WERE RECEIVED DAMAGED, DEFECTIVE, OR INCORRECT, YOU MUST CONTACT US WITHIN 7 DAYS OF DELIVERY IN ORDER TO RECEIVE A FULL REFUND TO YOUR ORIGINAL PAYMENT METHOD OR TO RECEIVE A REPLACEMENT ITEM. ALL OTHER REFUNDS WILL BE MADE AS STORE CREDIT.

• ACCESSORIES AND SALE ITEMS ARE ALL FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT OR EXCHANGED.
•  ALL RETURNS MUST BE MADE WITHIN 7 DAYS FROM DELIVERY DATE  TO RECEIVED 
• STORE CREDIT EXPIRES IN 6 MONTHS